All things in my life are being Re-defined

 

I am not hip enough to be the target demographic.

 

I just received an e-mail from a San Fran company, CB2, about their new solution for those who are tight on space. Absolutely appropriate for the San Fran area and, coincidentally, my house. I clicked through, as I am in the process of re-arranging my home to a magic configuration that will yield 300 extra square feet (need pixie dust, url referrals welcome).

 

(image from CB2 website)

 

Cute, right? "Flex your Space"

"Convertible three-position seater/sleeper is the am/pm solution for the space-challenged or the friendly out-of-towner. By day it's an upright but comfy lounge that can also angle back 45 degrees for TV/reading. Shut-eye rolls around, the back flips all the way down and voilà…a worthy platform bed with real pocketed coil mattress innersprings that sleeps two."

Um. This is a futon. Am I missing something? Anyway – cute. I've always adored the futon, and I hope these lovely folks can help to bring it back.

 

Hyper-aware companies with great employees deserve enormous pats on back.

A while back, I posted and then checked out the site to ensure that all was well. Little question mark symbols riddled the screen, and so I opened up a help ticket with Typepad. I rec'd a response in very short order, by a human from what I could tell, with a very nice response. We went back and forth, and I closed the ticket with the thought that the issue would be resolved that day.

Unfortunately, about a week later, the marks were still there. I opened up another ticket, and explained the situation again. I rec'd another speedy response, from another kind human, explaining that while posts in the future would be ok, I'd have to edit through the last one to fix the errors that occurred when it originally posted.

I rec'd that last message on the tail end of a tense discussion argument with my husband, a searing pain in the middle of my back brought on by a shitty, 30-year-old mattress, and a knot in my stomach about a 20-page report due to a client in two days. The internet access at the lodge was dodgy (hah! Dodgy lodge!), and I didn't have time to sit and fix the old post. I fired off an angry Twitter about Typepad f-ing up my blog, and grumbled along my merry way.

I think it was within the hour that I rec'd an e-mail from Generva at Typepad Community Relations. She said she saw my Twitter, and wanted to know if there was anything she could do to help, and was kind and gracious even though if I were her I would have been mumbling under my breath, "Good Lord, it's not like her piddly little blog has any readers." I explained the situation, the access issues, etc., and SHE FIXED EVERYTHING. She went in and edited the muck out of my last post to make it readable, and told me she understood the frustration as her husband was sort of in the same boat with access issues, etc.

Basically, if Typepad/SixApart had logowear, I'd buy an extra-small and put on my push-up bra so people would look at the advertizing. This, America, is why smart people utilizing the internet as a new platform and re-defining how they deal with their client base is a VERY GOOD THING.

Amen.

I'm getting a haircut today

And I expect to have a conversation with Erin about a woman at her church who wants to pray over me and lay on hands and whatnot. We began this discussion the last time I was turned into a supermodel, and I'm up for whatever; I just don't want to make the experience all about the Jesus, you know?

 

Until next time,

I remain,

 

The SixApart Disciple.

Comments

[ginevra]

you're so sweet. I was happy to help out! send me your snail mail and we'll send you a tshirt in whatever size you like. :)

[robin]

Woo Hoo! Go Ginerva!

[robin]

Ooh, and you'll be able to sleep on our very comfy futon in about three weeks.

[Marissa (gashlycrumb)]

Hey darlin...good to hear that you're doing better. I do check in every once in a while...and I wish we could be having a drink together tonight, either by your place where we could be hearing the cranes, or by mine where we'd hear the trains.

Much love, and peace and all good things to you...

xoxox

M.